Privacy Policy
Introduction
Crosslect Leap Technologies Private Limited (“Crosslect”, “We”, “Us”, “Our”) respects the privacy of businesses, institutions, and their users who engage with our platform. We provide education technology solutions to institutions, training providers, and enterprises (collectively “Clients”).
This Privacy Policy explains how we collect, use, store, and share data in the context of B2B services delivered through our platform.
Information We Collect
- Business Information: Company name, registered address, billing details, tax information.
- Admin & Staff Information: Names, professional emails, role info, contact numbers.
- End-User Data (on behalf of Clients): Student / trainee names, logins, performance data.
- Technical Information: Device/browser details, IP address, usage logs.
- Financial Transactions: Subscription payments, invoices, compliance details.
How We Use Data
- Delivering contracted platform services
- Managing accounts, billing, and support
- Providing analytics and reporting
- Ensuring security, fraud detection, compliance
- Improving platform features & enterprise solutions
We do not sell or monetize business or user data.
Data Ownership & Responsibility
Clients remain the owners of their institutional and user data. Crosslect acts as a data processor on behalf of Clients, in compliance with data protection regulations.
Crosslect is responsible for implementing appropriate technical and organizational measures to protect client data.
Clients are responsible for obtaining user consents (students, staff, employees) before sharing data with Crosslect.
Data Retention
Data is retained only as long as required under the service agreement.
On contract termination, data is securely deleted within 30 days, unless legally required otherwise.
Financial records are retained as per tax/accounting regulations.
Third-Party Services
We integrate with trusted providers (e.g., hosting, payments, streaming). These are governed by their policies:
Client & User Rights
- Request access to stored data
- Request deletion or correction
- Obtain a Data Processing Agreement (DPA)
Requests should be made by authorized Client administrators.
Contact & Grievance Officer
Phone: +91 70215 66698
Address: Dashah Ventures OPC PVT. LTD, Lokhandwala Rd, Tarapore Gardens, Milat Nagar, Andheri West, Mumbai, Maharashtra 400053, India